Warranty
The following is covered by the warranty
AVOLT INC hereby warrants that AVOLT's products, for a period of two (2) years from the date of original purchase from AVOLT via the web shop, are free from defects in materials and workmanship, provided that the product is used in accordance with published guidelines from AVOLT, including the product’s user manuals, technical specifications, and related documents.
The following is not covered by the warranty
AVOLT INC is not liable for reimbursements, claims, or damages where the warranty does not apply. Please refer to the limitations of liability below.
The warranty does not apply to:
- Products purchased through channels other than the web shop.
- Issues that occur more than two (2) years after the original purchase date of the product from AVOLT via the web shop.
- Cosmetic damage, including but not limited to scratches, dents, or broken plastic.
- Damage caused by external factors such as accidents, abuse, misuse, liquid contact, or fire.
- Damage caused by use or operation of the product not in accordance with published guidelines from AVOLT, including the product’s user manuals and technical specifications (note: do not open or disassemble the product unless explicitly described in the product’s user manual).
- Products that have been modified.
- Defects caused by normal wear and tear or aging.
- Products that are stolen or where AVOLT INC reasonably believes the product is stolen.
The warranty applies only to products purchased for personal use and not for resale.
Please note that only AVOLT INC or an Authorized Service Center appointed by AVOLT INC may perform service on the product. Warranty coverage will be void if repair has been made or attempted by any party other than AVOLT INC or an Authorized Service Center. The warranty does not apply to hardware products other than the covered product.
What will be done in the event of a warranty claim?
In the event of a valid warranty claim, AVOLT INC will, at its discretion:
- Repair your product using new and/or previously used parts equivalent to new in performance and reliability.
- Replace your product with a product that is at least functionally equivalent, using new and/or previously used parts equivalent to new in performance and reliability.
- Refund your purchase price in exchange for the return of the product.
When a product or part is replaced or refunded, the replacement becomes your property, and the replaced or refunded item becomes the property of AVOLT INC. Any repaired or replaced product is warranted for the remainder of the original two (2) year warranty period or ninety (90) days from the date of repair or replacement, whichever provides longer coverage.